Contact us by phone
If you need to call us please use the relevant telephone number for the service you require from those listed below. If you know the name of the person you wish to contact, or are unsure of the number for the service you need, call 01546 605522.
Please note that the Customer Service Centre is open from 9am to 5pm Monday to Friday. Monday mornings and lunchtimes are usually very busy, so unless your call is urgent it is best to call outside of these times to avoid undue waiting.
The Request It, Pay It and Report It pages allow you to request most of the council services available by telephone and on the website where they are available 24/7.
- Council Tax Enquiries – 01546 605511
- Housing Benefits and Council Tax Reduction Enquiries – 01546 605512
- Roads, bins and infrastructure – 01546 605514
- Road and street lighting faults
- Car parks, parking fines and faults
- 24/7 bin collection hotline
- Domestic special/bulky uplifts and bin enquiries
- Domestic bin uplift issues
- Abandoned vehicles and fly tipping
- Dog fouling and dog control
- Pest control
- Playparks, benches and groundwork
- Payments – 01546 605515
- Council tax payments
- Benefit overpayments
- Invoices
- Planning and Building Standards Payments
- Complaints – 01546 605516
- Social Care Enquiries – 01546 605517
- Adult care services
- Children and families
- Blue badges
- Planning and Building Standards Enquiries - 01546605518
- Regulatory º£½ÇÉçÇø – 01546 605519
- Licensing
- Environmental Health
- Bookings – 01546 605520
- Registration Enquiries – 01546 605521
- Switchboard/General Enquiries – 01546 605522
- Homelessness – 01586 555936
- Press Office Enquiries – 01546 604 171
